Terms of Use

Last Updated: September 2024

Agreement to Terms

By accessing or using the solar-heron website and services, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website or services. We reserve the right to modify these terms at any time, and such modifications will be effective immediately upon posting.

Description of Services

Solar-heron provides professional IT training services focused on container technologies, including Docker, Kubernetes, and DevOps practices. Our services include instructor-led training programs, virtual lab environments, and educational materials delivered through various formats.

Eligibility

Our services are intended for individuals who are at least 18 years of age. By using our services, you represent that you meet this age requirement and have the legal capacity to enter into a binding agreement.

User Accounts and Registration

Certain features of our services may require you to create an account or provide personal information. When you register or provide information, you agree to:

• Provide accurate, current, and complete information
• Maintain and update your information as necessary
• Maintain the security and confidentiality of your account credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

Enrollment and Payment

Enrollment Process

Enrollment in our training programs is subject to availability and acceptance by solar-heron. Submission of an enrollment request does not guarantee admission to a program. We will confirm enrollment and provide payment instructions upon acceptance.

Pricing and Payment

All prices are listed in Canadian dollars (CAD) and are subject to applicable taxes. Payment is required in full before the start of a program unless a payment plan has been arranged in advance. We accept major credit cards and electronic transfers.

Cancellation and Refunds

• Cancellations made more than 14 days before program start: Full refund
• Cancellations made 7-14 days before program start: 50% refund or full credit toward future programs
• Cancellations made less than 7 days before program start: No refund, but credit may be applied to future programs at our discretion
• Failure to attend without prior notice: No refund

Solar-heron reserves the right to cancel or reschedule programs due to insufficient enrollment or unforeseen circumstances. In such cases, registered participants will receive a full refund or the option to transfer to an alternative session.

Intellectual Property

All content on this website and in our training materials, including text, graphics, logos, images, videos, and course materials, is the property of solar-heron or its content suppliers and is protected by Canadian and international copyright laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content without our prior written permission. Training materials provided to enrolled participants are licensed for personal, non-commercial use only during and after the program.

Acceptable Use

You agree not to use our website or services to:

• Violate any applicable laws or regulations
• Infringe upon the intellectual property rights of others
• Transmit harmful code, viruses, or malicious content
• Attempt to gain unauthorized access to our systems or networks
• Interfere with the proper functioning of the website
• Share, resell, or redistribute training materials without authorization
• Record, capture, or reproduce training sessions without permission

Lab Environment Usage

Access to virtual lab environments is provided as part of certain training programs. Users of lab environments agree to:

• Use lab resources only for purposes related to the training program
• Not attempt to access systems or data beyond the scope of the lab exercises
• Not use lab environments for cryptocurrency mining, illegal activities, or attacks on other systems
• Report any suspected security issues to our team

Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. Solar-heron does not warrant that our services will be uninterrupted, error-free, or completely secure.

We do not guarantee any specific outcomes from participation in our training programs, including employment, certification, or skill acquisition. Individual results depend on various factors including prior experience, effort, and application of learned concepts.

Limitation of Liability

To the fullest extent permitted by applicable law, solar-heron shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of our website or services.

Our total liability for any claims arising from these terms or your use of our services shall not exceed the amount paid by you for the specific service giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless solar-heron, its officers, directors, employees, and agents from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from your use of our services or violation of these terms.

Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Ontario, Canada.

Severability

If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

Entire Agreement

These Terms of Use, together with our Privacy Policy and any program-specific agreements, constitute the entire agreement between you and solar-heron regarding the use of our website and services.

Contact Information

If you have questions about these Terms of Use, please contact us at:

Solar-heron
245 Technology Boulevard, Suite 800
Toronto, Ontario M5V 3K2
Canada
Email: [email protected]