Privacy Policy

Last Updated: September 2024

Introduction

Solar-heron ("we," "our," or "us") is committed to protecting the privacy of individuals who visit our website and use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or enroll in our training programs.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Complete enrollment forms or inquiry submissions
• Register for a training program
• Subscribe to communications from us
• Contact us with questions or feedback

This information may include your name, email address, and program preferences.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• IP address (anonymized where applicable)

How We Use Your Information

We use the information we collect for the following purposes:

• Processing enrollment requests and program registrations
• Communicating with you about programs, schedules, and updates
• Responding to your inquiries and providing support
• Improving our website and training services
• Analyzing usage patterns to enhance user experience
• Complying with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with third-party vendors who assist us in operating our website and delivering services, subject to confidentiality agreements.
• Legal Requirements: We may disclose information when required by law or to protect our rights, safety, or property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Enrollment records are typically retained for seven years following program completion for administrative and legal purposes.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to withdraw consent where processing is based on consent
• The right to data portability

To exercise any of these rights, please contact us using the information provided below.

Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Solar-heron
245 Technology Boulevard, Suite 800
Toronto, Ontario M5V 3K2
Canada
Email: [email protected]